Canceling Your Registration

We know that emergencies come up and illnesses occur.  We do our best to be accommodating in these situations.

  • In light of the COVID 19 Pandemic, we will offer credits or refunds for last-minute cancelations that are due to illness, potential exposure to illness or changes in school schedules that are beyond the control of your family.  Cancelations for all other reasons will be subject to our typical cancelation guidelines listed below.
  • If you cancel your registration with at least two weeks notice before the program begins, you will receive a full refund for the program you are cancelling.  The $25 Registration Fee is non-refundable.
  • If you cancel within two weeks of the program start date (but no later than two business days), you will receive a “program credit” good for one year for the amount you paid for the program. You can apply the program credit towards another program. The program credit is not refundable nor can it be applied to merchandise.  The Registration Fee is non-refundable.
  • If you cancel within two business days of the program start date, we may still be able to give a full credit refund, but if we have denied others the ability to register, only half of the credit is granted in the form of a “program credit” good to be applied towards a future program.  The Registration Fee is non-refundable.
  • ***All program credits are good for one year from the date of program cancelation.***
  • If restrictions change and the Health Department no longer allows programs like ours to run we may need to cancel our programs.  In this situation, you will receive a full credit or refund (your choice)  for your program fees for any canceled program.
  • ***Please note that account credits will not appear in your cart if you attempt to register your child online.  In order to use your credit, please contact our office to let us know what session in which you would like to enroll.  We will register your child for you and will apply the credit towards the session fees.

Get In Touch

To change or cancel your registration, please contact us at our office. Click the button to the right to access our Colorado Office contact information.

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